The plight of flight
The only thing that is omnipresent today is change. This is the reason that the airline industry has been thinking in the most creative fashion possible. Despite that this industry has seen many ups and downs such as cut-throat rivalry, overcapacity, commoditization of offerings, staff issues, and under-performance and the decreasing satisfaction level. It’s not at all surprising that this industry is rated as one of the worst performing industries in the Fortune Global 500 rankings. The number of flights…